General conditions of sale

SELLER/OPERATOR DATA

• Company name: POLLERIASPARALLEVARSLU

• Commercial name: CHICKEN TO TAKE

• N.I.F.: B52565959

• Registered office: C/HERNAN CORTES, 6 LOW 33213 – GIJON (ASTURIAS)

PROCEDURE TO PLACE ORDERS

• Telephone: 984 298 298

• Web: https://polleriasparallevar.com/

ONLINE PURCHASE CONDITIONS

All purchases made through the portal www.polleriasparallevar.com (onwards, to the Web), property of POLLERIASPARALLEVARSLU, are subject to these Online Purchase Conditions. When purchasing on the Web, you automatically accept these conditions. Please, read them carefully.

These conditions constitute the entire agreement between the parties regarding online sales transactions between POLLERIASPARALLEVARSLU and its clients..

POLLERIASPARALLEVARSLU is authorized to unilaterally modify each and every one of the obligations set forth in these conditions., without prior notice.
Also, is capable of restructuring, modify or delete any information, service or content included on the Web, without prior notice.

By using this Website and placing orders through it, the user agrees to:

  1. Use this website solely and exclusively to place legally valid orders..
  2. Do not place any false or fraudulent orders. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform the competent authorities..
  3. Provide us with your email address, postal address and/or other contact information in a truthful and accurate manner for the management of orders, and keep said data updated. If you do not provide us with all the information we need, we will not be able to process your order.
  4. When placing an order through this website, you declare to be older than 18 years and have legal capacity to enter into contracts.

A purchase is not final until it is accepted by POLLERIASPARALLEVARSLU. POLLERIASPARALLEVARSLU reserves the right to admit and cancel any order., being able to return the amount paid by the client and being exempt from any other obligation.

USER REGISTRATION

POLLERIASPARALLEVARSLU reserves some of the Services offered through the Website to Registered Users.
To buy in the POLLERIAS PARALLEVAR online store you must register there. Your data will be saved and your future purchases will be faster. To register and buy at
the online store must go to the “Register” section within the “User” section. If you are already registered to buy in the online store and have forgotten your password, you must go to the “Register” section., Press the option Have you forgotten your password?? and insert your email address and “Continue”, and you will immediately receive an email with your password.

The User agrees to select, use and keep your username or "login" and your password or "password" (hereinafter and collectively the "Access Keys") in accordance with the provisions of the following clauses.

Assignment of Access Keys

The User will have the option to choose and indicate their own access Password. The User will not be able to choose the User Name in any other way than by being a valid email address., through which you will communicate with POLLERIASPARALLEVARSLU.
Use and Custody

The User undertakes to make lawful and diligent use of the Access Code, as well as not to make your Access Code available to third parties..

The User undertakes to reliably inform the Webmaster of POLLERIASPARALLEVARSLU as soon as possible., the loss or theft of Access Codes, as well as any risk of access to them by a third party.
The Access Key can only be used by the Users to whom it has been assigned.. POLLERIASPARALLEVARSLU is exonerated from any type of liability that may accrue for damages caused or suffered by fraudulent use or lack of diligence in the safekeeping and custody of the Access Code., loss or use contrary to the provisions of these Conditions.

PRODUCTS AND PRICE LIST

POLLERIAS PARA LLEVAR exclusively sells roast chickens, grilled meats, cachopos, stone oven pizzas, grilled burgers,dishes , salads and desserts made in their own facilities.

There is a menu available to customers that includes all the types of products to choose from and the price of each of them..

The menu prices are in EUROS and include applicable taxes according to current legislation..
The prices shown may be reviewed and modified unilaterally by POLLERIASPARALLEVARSLU at any time., however, These modifications will not apply to orders already placed.
All prices include VAT.

PLACING THE ORDER

To make a purchase, The user can choose between various ways to send us their order:
• Telephone through 984 298 298.

• Online through the “shopping cart”

Orders will be available FOR PICKUP IN STORE , in our store on Marqués de Casa Valdés street, 61 Gijón within its business hours, You can indicate the time slot in which you wish to collect the order.
Also, Our customers may opt for HOME DELIVERY, which will be done within our delivery schedule.. The price of home delivery can be consulted on our website

Home delivery will be limited to the city of Gijón in certain postal codes that can be consulted by calling.

CONSUMPTION AND CONSERVATION REQUIREMENTS

POLLERIASPARALLEVARSLU is not responsible for the conservation, treatment or distribution that the client or user may give to the products once delivered.

PAYMENT FORMS

To make the payment, the user will be able to do it:

• Credit or debit card via Redsys

• BIZUM

WARRANTY AND RETURN POLICY

The products sold by POLLERIASPARALLEVARSLU are cooked dishes made by hand and for immediate consumption., which means the limitation of the legal guarantee, only in certain cases the return and refund of the products delivered are admitted.. In this regard, POLLERIASPARALLEVAR guarantees to the client that it takes the necessary precautions in both the production and distribution process to deliver to the client a safe final product without any type of health risk according to the

provisions contained in the Royal Decree 3484/2000, of 29 December, which establishes hygiene standards for the production, distribution and trade of prepared foods.

However, if the customer considers that the product delivered does not meet quality expectations and/or considers that it is a defective product, not suitable for consumption, You must reject your delivery and, if the reasons for non-conformity are noted once the product has been delivered, You must immediately inform POLLERIASPARALLEVARSLU customer service. , never in a period longer than 24 h. from the delivery of the product, so that the facts can be evaluated and, where appropriate,, to the refund of the amount paid for the non-compliant product. For the refund, the return of the product without having been consumed will always be necessary..

RIGHT OF WITHDRAWAL

Taking into account the type of product marketed, THERE IS NO RIGHT OF WITHDRAWAL.

CLAIMS.

The User can make a complaint or claim to Customer Service by email.: atencion.polleriasparallevar@gmail.com

By phone at 984 298 298

Or in our Marqués de Casa Valdés store 61 low 33203 Gijón during its business hours